Title: Branch Manager – Artesia & Crawford Public Library

Classification: Hourly, Non-Exempt (Part Time – 25 hours)

Reports To: CLPLS Library Director

 

SUMMARY

The Branch Manager of the Artesia Public Library and Crawford Public Library is responsible for all aspects of the daily operation of the Artesia Public Library and Crawford Public Library, including the development, promotion, and delivery of all library services and programming, and providing excellent customer service to library patrons.

 

GENERAL SKILLS

•  Greets the public, assisting as needed using library resources and providing services.

• Instructs library users on how to use the library’s computers and other resources.

• Check materials in and out using the SirsiDynix Workflows Integrated Library System.

• Assist in shelving in-coming materials and in preparing outgoing materials.

• Create and manage patron accounts.

• Collect and record fees or fines.

• Conducts story times, programs and outreach within the community.

• Ensure adequate supplies of library materials are available.

• Collect statistical data and prepare reports as required; including the daily door count and wi-fi visual checks.

• Ensure a welcoming physical appearance for the library, taking into consideration the safety needs of clients.

• Perform maintenance of housekeeping duties as assigned.

• Demonstrate a clear understanding of library policies and operations interpreting the policies as required to other staff or library users.

• Assist other staff as required.

• Other duties as assigned. 

 

CORE COMPETENCIES

• Work Ethic – Is productive, diligent, conscientious, timely and loyal. Conscientiously abides by rules, regulations, policies and procedures.

• Service Orientation – Seeks to understand the needs and expectations of library users and strives to meet or exceed the needs. Treats library users with respect, responding to requests in a professional manner.

• Communication – Concisely and accurately answers questions, explains or conveys information to the public. Demonstrates effective oral and written communication skills.

• Self Management Skills – Effectively manages emotions and maintains a positive attitude. Works effectively and cooperatively with others to achieve goals. Treats all people with respect, courtesy and consideration. Remains open to new ideas and approaches. Promotes cooperation and teamwork.

• Customer Relations – Understands the mission of the library and applies this understanding while dealing with patrons. Communicates the importance of library services to the public when possible. Works well with others while locating materials and information.

• Library Technology – Proficient in operating computer equipment, utilizing the internet or other online databases. Operates a telephone in a courteous manner. Proficient in operating other office equipment.

• Professional Maturity – Manages conflicts and defuses situations. Knows when to refer an issue to the appropriate level when required, including notifying police or medical personnel. Maintains confidentiality with appropriate information. Abides by standards, professional guidelines, and departmental policies. Follows appropriate lines of communication.

• Resource Management – Demonstrates ability to plan, prioritize and organize tasks ensuring deadlines are met.

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PHYSICAL REQUIREMENTS

The qualified applicant must possess the following physical skills:

• Occasional evening and weekend work.

• Ability to sit for extended periods.

• Ability to frequently stand and walk.

• Ability to stoop, bend and stretch.           

• Ability to climb step stool or ladder.

• Ability to perform housekeeping skills.

• Ability to lift and move objects weighing up to 30 lbs.

• Normal manual dexterity and hand-eye coordination.

• Ability to use audio/visual equipment and electronic office equipment including, but not limited to computers, telephones, calculators, copiers, printers and FAX machines.

• Ability to work under conditions involving exposure to dust.

• Infrequent travel for continuing education, professional development and training.

• Ability to drive with valid driver’s license; possesses personal transportation.

 

MINIMUM REQUIREMENTS

•  High School Diploma or GED

• One-year public service experience.

• Bachelor’s degree is preferred

 

WORKING CONDITIONS

A 25-hour per week position. Regular working hours are 10:00am to 5:00pm, Monday through Thursday. This position will require a rotating shift between the Artesia Public Library (Tuesdays and Thursdays) and the Crawford Public Library (Mondays and Wednesdays). Travel to the Headquarters Library in Columbus is required once a week. Employee is expected to work with minimal or general supervision. Tasks may often require standing or sitting for long periods of time. Employee may frequently exert force equivalent to lifting up to 20 pounds and/or occasionally exert force equivalent to lifting up to approximately 35 pounds. Though most duties will be performed in an office environment, employee may occasionally encounter environments that are dusty and/or dirty with a lack of environmental control. Must have the physical ability to climb a step stool and/or rolling ladder, move a book truck, reach with hands and arms, stoop, kneel, crouch, and bend. Employee may be required to work under stressful conditions, and in environments which present continuous interruptions and background noises. Employee will be required to respond appropriately to unexpected situations and scenarios.

 

COMPENSATION & BENEFITS

This position will pay between $9.50 and $13.50 per hour (bi-monthly pay) based on education and experience. Benefits include State of Mississippi Blue Cross & Blue Shield Health Insurance, Life Insurance, participation in the Public Employees Retirement System (PERS), Personal Leave, Medical Leave, and paid Holidays.

 

DISCLAIMER

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities to do the job. Rather, they are intended to only describe the general nature of the job.